Your accessory is crafted from 100% full grain leather. The leather is pre-treated to ensure its durability, however the look and feel of your accessory will evolve with time and product use. It is normal for leather to stretch, or show marks and color variations over time. If you experience minor stains/marks, you may gently wipe your accessory with a damp cloth. For other issues, take your accessory to a leather professional. Do not use harsh chemicals on your handbag.
Returns & Exchanges
You may request a return within 14 days of the purchase date.
- The merchandise must be in new, resalable condition (inclusive of packaging).
- RETURNS FROM THE US/CANADA: we will provide you with a free shipping label and shipping instructions.
- RETURNS FROM OUTSIDE OF THE US/CANADA: the customer will be responsible for the shipping fees.
- Your refund will be issued when we receive the merchandise. If you received a gift with your purchase, the gift value will be deducted from the return amount.
- For exchanges, submit a return request for the merchandise you would like to return, and place a new order for the replacement product.
- All orders of reduced price merchandise are final.